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FAQ
- 01Yes, Glam Up Canada is a registered sole proprietorship officially recognized and operating under the jurisdiction of the Province of Ontario and the Government of Canada. We are fully compliant with all regulations and requirements set forth by ServiceOntario, Service Canada, and the Canada Revenue Agency.
- 02At Glam Up Canada, we proudly stand as Canada’s leading online beauty academy and the ultimate destination for Beauty Business Essentials. Our expertly designed classes focus on practical skills, professional development, and personal interest in beauty — tailored specifically for passionate learners and beauty professionals seeking to elevate their craft. We are not a university, college, or trade school, and our courses are non-vocational and non-postsecondary. As such, our programs do not require approval from the Ministry of Advanced Education & Skills Development. Our curriculum is classified under Single Skills Training, Professional Development, and Personal Interest or Hobby Courses. We specialize in delivering high-quality, accessible, and affordable beauty education. Our courses are designed to be concise and impactful, with no masterclasses exceeding 40 hours of instruction or costing more than $2,000. This ensures you receive exceptional value and expert training without unnecessary complexity or cost. Glam Up Canada is your trusted partner in mastering beauty skills and building a successful beauty business — all from the comfort of your own home.
- 03Yes, all applicable taxes are calculated and applied at checkout. A 13% sales tax is charged in compliance with the tax laws of the Province of Ontario.
- 04Glam Up Canada is an online business operating across Canada, with our head office based in Mississauga, Ontario.
- 05Collectively, over 3,000 students across Canada and the USA have enrolled in our classes and trusted Glam Up Canada for their beauty education.
- 06As we are not a university, college, trade school, or designated educational institution, T2202 Tuition and Enrollment Certificates are not issued, and therefore, our courses are not eligible for tuition tax deductions.
- 07Yes, all students receive an instant email receipt upon enrolling in any of our classes for their records and confirmation.
- 08Access Policy Update Students receive 1 year of access to all class content from the date of enrollment. After this period, continued access requires the purchase of a Content Access Pass for $99.99, which extends access for an additional 12 months. Please note that access is now limited to approved members only. If your access has expired, you will need to purchase a new access pass to regain entry. Be sure to reference your original order number if you're unsure of your enrollment date. All newly activated accounts will include a clearly stated expiration date. We do not offer lifetime memberships or unlimited access.
- 09Login & Certificate Processing Times Please allow 24–48 hours to receive your course login credentials after enrollment. Certificates are issued within 5–10 business days upon successful completion of all required classes, assignments, and evaluations. Processing times may vary depending on volume, and we kindly ask for your patience as our team works diligently to review submissions and issue credentials in a timely manner.
- 10No Deadlines – Learn at Your Own Pace All of our classes are completely self-paced, meaning there is no set time frame for completion. You can learn on your own schedule, at your own pace. Please note: Access to the course content is valid for 1 year from the date of enrollment. After this period, a renewal fee will apply for continued access.
- 11Yes, we do! Just send us an email or message us on Instagram — we’re happy to help!
- 12Submitting before and after pictures is an absolute requirement for assessment and feedback. This allows us to verify that you are performing each service correctly before issuing your certification.
- 13We have been in business for 6 years and bring over 22 years of combined experience in the beauty industry.
- 14All students are responsible for providing and securing their own models for practice.
- 15We regret to inform you that all sales are final. No refunds, returns, or exchanges are available.
- 16No, compensation or credit will not be provided if a promotion of lesser monetary value is offered after your original enrollment.
- 17We accept all major credit cards (Visa, Mastercard, American Express, Maestro, Discover), debit cards, PayPal, Interac e-Transfers, Apple Pay, and Google Pay.
- 18Yes, we do! We offer interest-free payment plans through Sezzle. Buy now and pay later by splitting your purchase into 4 easy installments over 6 weeks.
- 19All classes are delivered exclusively online through our secure Online Student Portal.
- 20These are Masterclasses, and all students who complete them receive certificates of completion that can be used to obtain insurance policies. Please note, insurance coverage depends on the specific services you provide or offer.
- 21Yes, all certificates issued are valid as Certificates of Completion for our Masterclasses and are recognized in every province and territory across Canada.
- 22Yes, absolutely! Our classes equip you with all the skills you need to confidently start and run a successful beauty business.
- 23Yes, absolutely! We guide you through every step of the process, test your knowledge, and provide comprehensive manuals, references, assignments, and personalized feedback—ensuring you feel confident to service clients when you’re ready. Please note, we issue Certificates of Completion for all our beauty classes.
- 24Absolutely not. Our classes are designed to help you expand your knowledge or brush up on your skills—but all students must sign a Confidentiality Agreement confirming they will not duplicate, copy, or share our course materials in any form. Any unauthorized replication of our classes, manuals, videos, or content will result in legal action. Please note: To be a credible and legitimate educator, you must hold a Certificate of Adult Teaching/Education or an Educator’s Certificate from a registered university, college, or academy. Without these credentials, any teaching certificates issued by individuals or businesses are not valid. We do offer a Beauty Educator Certification taught directly by the owner of Glam Up Canada, who is fully credentialed to grant this certification. Please contact us for more information.
- 25All students enrolling in our classes are required to complete a Confidentiality and Consent Form to ensure a clear understanding of our guidelines, course requirements, and business policies.
- 26Visit www.glamupcanada.com (http://www.glamupcanada.com/)to enroll today! Click on Beauty Classes, Starter Kits, or explore our Beauty Business Essentials to get started on your journey.
- 27There is currently no governing body or association that accredits individuals or businesses in the Canadian beauty industry. The industry remains largely unregulated, with the exception of the provinces of Nova Scotia and New Brunswick.
- 28We offer free shipping on all orders!
- 29Yes, where applicable, you can present your certificate to obtain memberships and receive discounts, depending on the policies of the business or online store.
- 30We no longer provide paper certificates. All certificates are now issued as printable e-certificates.
- 31Our Educator brings over 22 years of experience in the beauty industry, along with more than 6 years of clinical teaching expertise. She holds a Certificate in Clinical Education from a registered post-secondary institution and is a two-time graduate of an Ontario College of Applied Arts and Technology, earning diplomas in Nursing/Hospital Unit Management and Health Records Management. Additionally, she currently works within one of the leading hospital systems in the Greater Toronto Area.
- 32We no longer provide paper copies of certificates. All certificates are issued as printable PDF e-certificates. Please note, there is a fee for reissuing certificates. For more information, kindly email us at glamupcanada@gmail.com.()
- 33Absolutely NOT — Zero Tolerance Policy Using images or submitting work that is not your own is strictly prohibited. This constitutes a serious breach of integrity and violates the core values of honesty and originality that we uphold at Glam Up Canada. Academic dishonesty undermines the learning experience and damages the reputation of both the student and our business. Any student found engaging in such behavior will have their student account terminated immediately, losing access to current and future courses. Additionally, no further assignments from that student will be accepted for certification, and no refunds will be issued. Maintaining trust and credibility is essential — academic dishonesty puts both at risk and will not be tolerated under any circumstances.
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