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  • Is Glam Up Canada a registered business?
    Yes, we are a registered sole proprietorship business under the Province of Ontario and Country of Canada through Service Ontario, Service Canada & The Canada Revenue Agency.
  • Is Glam Up Canada a registered university, college, trade school or academy?
    No, we are not a university, college, trade school or academy. Our classes are non-vocational & non-postsecondary. and does not require approval under the Ministry of Advanced Education & Skills Development. Our classes are classified under Single Skills Training, Professional Development & Personal Interest or Hobby Course. We also do not provide masterclasses for over 40 hours of instruction nor is there any single Masterclass we have that costs more than $2000
  • Does Glam Up Canada charge GST/HST Taxes on all classes?
    Yes, all applicable tax charges are applied at checkout. We charge 13% sales tax as per the province of Ontario.
  • Where is Glam Up Canada located?
    We are an online business that operates Canada-Wide. Our Head office is located in Mississauga, Ontario.
  • Does Glam Up Canada host in-person classes?
    Being a high risk health care worker, I am constantly exposed to COVID. Some of my closest relationships are very high risk health workers who are extensively involved with covid patients. We all know how transmissible & contagious this virus is to know that I would & WILL take every precaution to protect myself, family, students & business. All online classes require live models, assignments, product lists, waivers, demo videos, quizzes, printable manuals, kits (if purchased) & support. You are GIVEN ALL the information & resources as if I am there in person. We have enrolled over 1000 students since June 2020 in our Online Classes! We have also resorted to E-certificates which are emailed to students upon completion of classes.
  • How many people have taken Glam Up Canada classes?
    Collectively, we have over 2500+ students across Canada who have enrolled in our classes.
  • Are Glam Up Canada Masterclasses tax deductible?
    Since we are not a university, college, trade school or academy, T2202 Enrollment & Tuition Certificates are not provided and therefore our classes are not tax deductible.
  • Is a receipt given on purchase of a masterclass?
    Yes, everyone is provided with an instant email copy of a receipt upon enrollment of our classes.
  • How long do I have access to the online class for?
    You will have access for up to 1 year for class content. If you still require access after 1 year, you will need to purchase further online access which is $99.99 and is valid for 1 year. New Policy: You will need to be an approved member in order to access our content. If your access has expired, you will need to purchase a new access pass for $99.99. Please use your order number as reference if you are unsure when you signed up. Current Students who have signed up within the past year, you will need to contact us for your new account to be activated. All new activated accounts will now have a set expiration date. Please note we do not provide lifetime membership/access.
  • How long does it take to receive logins & certificates?
    It takes 24-48 hours to receive logins and up to 5-10 business days to receive certificates upon successful completion of all required classes.
  • Is there an allotted time frame that classes need to be completed by?
    No, there is no time frame as all our classes are self-paced. Your access expires after 1 year.
  • Does Glam Up Canada offer on-going support?
    Yes we do! Simply send us email or message us on Instagram!
  • What is the passing grade for Quizzes?
    You must score 100% on all quizzes. You have unlimited attempts.
  • Why Is it a requirement to submit before & after pictures in order to obtain certification?
    It is an absolute requirement to submit before & after pictures for further assessment and feedback. We need to ensure you are performing each service correctly before we can certify you. We only provide Certificate of Completion for the following classes: Beauty Educator's, Lash Lift & Tint, Henna Brows, Brow Lamination, Facial Waxing, Threading, Classic Facials, Cosmetology, Makeup Artistry, Business Marketing & Social Media Management, which enables you to service clients. Bonus Topic Study Manuals: Please note: You cannot service clients with our Certificate of Achievements that are awarded after successfully reading our bonus self-study manuals. These manuals are designed for knowledge only. You must place an order in order to get these certificates. Cost: $19.99.
  • How long has Glam Up Canada been in business for?
    We have been in Business for 4 years and come with over 20 years’ experience in the beauty industry.
  • Are there in any refunds, exchanges or returns?"
    Sorry there are absolutely no refunds, returns or exchanges.
  • Does Glam Up Canada provide assistance in finding models?
    All students are required to provide & find their own models.
  • I can’t complete my assignment due to COVID-19 restrictions what can I do?
    We understand there are restrictions & lockdowns in various regions across Canada. When it is safe to do, please complete your assignments when you can. Your access does expire 1 year after purchase, no exceptions.
  • What if I pay for a class at a higher price, and then the price is reduced. Will I be given a refund or option to switch at the lower rate?"
    No, you cannot be compensated if there is a promotion of lesser monetary value than when you you originally signed up.
  • What methods of payment does Glam Up Canada accept?
    We accept all credit cards (VISA, Mastercard. American Express, Maestro, Discovery), Debit cards, PayPal & Interac E- transfers.
  • Does Glam Up Canada offer payment plans/installments?
    Yes we do! We offer Interest Free Payment Plans via Sezzle. Buy now, pay later. Split your payments in 4 easy installments over a 6 week period. Please note there is only payment plans for anything over $100 only.
  • How are classes delivered?
    Classes are delivered Online Only through our Online Student Page Portal.
  • Are Glam Up Canada certificates approved by insurance companies?
    These are Masterclasses. All students can successfully obtain insurance policies based on our certificates of completion. Remember: insurance coverage is based on the services being provided or offered.
  • Are Glam Up Canada certificates valid in Canada and every province & territory in Canada?
    Yes, they are all valid as these are Certificates of Completion of a Masterclass and valid in each province and territory.
  • Can I open or start a business with Glam Up Canada certificates?
    Yes absolutely! Our classes give you all the skills you need to start & run a successful business.
  • Can I service clients with Glam Up Canada certificates?
    Yes you most certainly can! We walk you through all the steps, test your knowledge, provide you with comprehensive manuals, references, assignments and feedback so you feel confident to service clients when you are ready. We only provide Certificate of Completion for the following classes: Beauty Educator's, Lash Lift & Tint, Henna Brows, Brow Lamination, Facial Waxing, Threading, Classic Facials, Cosmetology, Makeup Artistry, Business Marketing & Social Media Management, which enables you to service clients. Bonus Topic Study Manuals: Please note: You cannot service clients with our Certificate of Achievements that are awarded after successfully reading our bonus self-study manuals. These manuals are designed for knowledge only. You must place an order in order to get these certificates. Cost: $19.99.
  • Can I train others or offer classes after taking Glam Up Canada classes?
    No way! Our classes are designed to help you learn these areas to expand you knowledge or brush up your skills. Everyone who enrolls in our classes must fill out Confidientility Agreement stating they are consenting not to duplicate or copy our classes in any way & agreeing that legal will be taken if our classes, manuals, videos or content of any sort is replicated, Please note: You need a Certificate of Adult Teaching/Education or an Educator’s certificate from a Registered University, College or Academy in order to be a credible, legitimate Educator, without this any person(s) or business certificates are invalid.
  • Why do I need to sign a Consent Form upon enrollment of Glam Up Canada classes?
    Everyone who enrolls in our classes must fill out our Confidientiality/Consent Form to ensure a clear understandfing of our guidelines, requirements of our classes and business.
  • Where can I see pictures of past student that have taken Glam Up Canada classes?
    All pictures of our past students can be found under our Artists 1, 2 & 3 highlights on our Instagram. Please note: Online Student all earn e-certificates so not everyone has printed their certificates or submitted pictures.
  • Why are Glam Up Canada classes so affordable?
    We recognize as one of the leading providers of beauty education across Canada, that classes are significantly over priced across our industry. With now being an online business, we have cut costs and more importantly saved time! With that comes huge saving for all students! We recognize everyone wants to save money & we are happy to help you do so!
  • How do Glam Up Canada classes work? What is the registration/sign up process?
    You sign up via our online store/shop, pay, fill out the consent form, wait for you login credentials and shipping confirmations (if kits selected). (usually 24-48 hours) Watch all videos, review all manuals, print if necessary, complete all quizzes & assigmnents and earn your certificates.
  • How do I sign up?
    Click on Masterclasses or Payment Plans to sign up
  • Is Glam Up Canada accredited?
    There is no governing body or associations who accredit any person or business in Canada. The beauty industry is unregulated with the exception of the province of Nova Scotia & New Brunswick.
  • What is the cost for shipping?
    There is a standard shipping charge of $20 on orders that include kits.
  • If I am enrolled in multiple classes do I have to complete all classes before I get my certificates?
    Yes, if you are enrolled in a Masterclass with multiple classes you must compete all classes before all you certificates are issued. We do not issue certificates case by case or individually, we issue them at once. For example if you are enrolled in Masterclass that contains 6 classes you must complete all 6 classes. We do not issue a certificate after you have only completed 1 or a few classes. All classes must be completed.
  • What if I do not want do one class that is part of Masterclass, am I able to skip that class?"
    You can chose to complete the classes you want and omit any classes you do not wish to complete. Please note: no refunds or certificates will be given.
  • Can I get discounts with my Glam Up Canada certificates?
    Yes where applicable depending on the business or store/online store you can present your certificate to obtain memberships and receive discounts depending on the policies they have.
  • Do you offer paper/hardcopy certificates?
    We no longer provide paper certificates. All our certificates are printable e-certificates.
  • Is our educator qualified to teach?
    Our Educator has over 20 years experience in the beauty industry & over 4 years of Clinical Teaching experience in the industry. She holds a Certificate in Clinical Education from a registered post-secondary institution and is a 2x graduate of an Ontario College of Applied Art & Technology holding 2 diplomas in Nursing/Hospital Unit Management & Health Records Management. She also works on the one of the leading hospital systems in the Greater Toronto Area.
  • I deleted, mis-placed or lost my certificates, how can I get them replaced?
    We no longer provide paper copies of certificates. All our certificates are printable e-certificates in PDF format. There is a $50 charge to produce new certificates. Please email glamupcanada@gmail.com for further information.
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